Segment by Twilio
Customer data platform (CDP) for collecting, cleaning, and routing user data to any tool
Segment by Twilio doesn't publish a pricing.md file yet.
This pricing data is community-maintained and last verified 2026-10-11.
Pricing Tiers
| Tier | Price | Includes | Overage |
|---|---|---|---|
|
Free
free
|
Free
|
Monthly Tracked Users: 1,000
Sources: 2
Warehouse Destinations: 1
|
— |
|
Team
usage based
|
$120/mo
|
MTUs: 10,000 users
Seats: 10
|
MTUs: $12/1,000 per users
|
|
Business
custom
|
Contact Sales
|
— | — |
Portability
Switching Cost
architectural
Open Standard
Proprietary
What You Lose
Unified customer profiles, 700+ pre-built integrations, identity resolution graph, audience definitions, journey orchestrations
Transparency Score
C
45/100
Pricing Transparency Score
Score breakdown
✕
Publishes pricing.md
0/30
✓
Free tier available
10/10
✕
All prices public
0/15
✓
Usage pricing documented
15/15
✓
Portability documented
10/10
✕
Open standard
0/10
✓
Recently verified
10/10