Customer.io
Automated messaging platform for targeted emails, push notifications, SMS, and in-app messages based on user behavior
Customer.io doesn't publish a pricing.md file yet.
This pricing data is community-maintained and last verified 2026-10-11.
Pricing Tiers
| Tier | Price | Includes | Overage |
|---|---|---|---|
|
Essentials
tiered
|
$100/mo
|
profiles: 5,000 profiles
emails: 1,000,000 emails
Object Types: 2
|
profiles: $9/1,000 per profiles
emails: $0.12/1,000 per emails
|
|
Premium
custom
|
$1000/mo
|
Object Types: 10
|
— |
|
Enterprise
custom
|
Contact Sales
|
— | — |
Portability
Switching Cost
significant
Open Standard
Proprietary
What You Lose
Behavioral triggers, journey workflows, segment definitions, and historical event data
Transparency Score
D
35/100
Pricing Transparency Score
Score breakdown
✕
Publishes pricing.md
0/30
✕
Free tier available
0/10
✕
All prices public
0/15
✓
Usage pricing documented
15/15
✓
Portability documented
10/10
✕
Open standard
0/10
✓
Recently verified
10/10